British Gas slapped with £11m fine over delays in implementing energy efficiency programme


One of the UK’s largest energy suppliers has been slapped with a very serious fine after failing to deliver the required energy efficiency measures in a timely manner.

As part of their obligations under the Community Energy Saving Programme (CESP), energy suppliers were required to install energy-saving measures by the end of December 2012.

However, British Gas had however met only 62.4% of its obligations by the deadline.

“This led to around 6,750 households in low-income areas experiencing delays in receiving energy-saving measures which would have helped keep homes warm and lower bills during the winter of 2012/13,” Ofgem said.

The Big Six supplier also failed to meet its target under the Carbon Emissions Reduction Target (CERT), delivering 99% of its carbon emissions obligations on time and taking an extra seven weeks to meet the remaining 1%.

Sarah Harrison, Ofgem’s Senior Partner with responsibility for enforcement added: “British Gas’ failure to deliver two environmental obligations on time is unacceptable. Thousands of households had to wait for energy efficiency measures, like insulation, to be installed during the winter.

“The payment reflects British Gas’ failure to meet its obligations on time but also recognises its commitment to put things right.”

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