Support

We're here to help

HeatingSave provides a complete customer support from our fully trained in-house Help Desk team from 8:30am to 6pm Monday to Friday.

Maintenance contracts are available for support of both hardware and software, and we offer a range of options allowing you to tailor your support package to your own requirements. We also run training courses at our Training Facility at Hail Weston, on your customer site, or online via Zoom/Teams etc, so that you are able to handle 1st line support using your own staff. We highly recommend that you train your own staff in this respect. Please talk to our Help Desk teams to discuss the various option available.

Helpdesk team member
Helpdesk team member

The HeatingSave helpdesk is also on-hand to offer advice and guidance on any technical issues you may have with your HeatingSave system or software.

Unlike many other companies, we support all of our products in-house, so you can get instant feedback and action to your support from the company that designed and manufactured your HeatingSave system.

We are here to help and waiting on standby should you ever need assitance from us, so please feel free to get in touch with one of our friendly customer support team whenever you need us.

You can get in touch with a member of the HeatingSave Help Desk team via the button below, where you will find our team, on-hand, waiting to assist you.

“The HeatingSave Helpdesk is really, really, good! In the sense that they ring me if they spot an issue with a cabin. The helpdesk service is absolutely brilliant".

- Dave Coster, Construction Manager, Forest Holidays

Helpdesk team member

Cant find what you're looking for?

Enter a search term below (e.g. "Thermostatic Radiator Valves") and we'll find all of our relevant content for you.

A Tensor plc company
HeatingSave Accreditations