Over 19 percent of customers have been incorrectly billed by energy suppliers, research reveals


Almost two in 10 home owners (or 19%) have been incorrectly billed by their energy supplier over the past two years, research carried out by online comparison service uSwitch has just revealed.

Figures obtained from the report would suggest that the overall number of British homes which were told they owed their energy supplier money following a discrepancy between their estimated and actual bill, has risen from 9.6 million last year to more than 10 million.

The average amount of money owed by these households is £146, although one in ten has ended up between £200 and £400 in arrears.

Given this situation, it shouldn’t come as much of a surprise that an increasingly higher number of home owners are becoming much more pro-active as far as their energy consumption is concerned, with eight in ten homes (80%) providing their energy suppliers with a meter reading in the past six months. This represents an increase of 3% compared to 2013, and means more homes are taking control of their energy expenditure.

This proves once again the merits of installing a separate monitoring system capable of providing real-life consumption data and updated energy costings and expenditure, such as HeatingSave.

The core of the HeatingSave system is a state-of-the-art microprocessor connected to a number of temperature sensors measuring the external outside temperature, room, hot water tank and heating flow & return temperatures. The system can easily calculates the amount of fuel and electricity used each day to prove precisely just how much energy can be saved.

If you’d like to find out more about the HeatingSave Building Energy Management System and its extensive monitoring/heating control features, just contact our dedicated product team, they’ll be more than happy to answer all of your questions and queries.

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