According to a media source, the company lost close to 200,000 customers last year, but even so, it expects to deliver "an increase in adjusted profit before tax which is in line with the consensus of analysts' forecasts" of £1,535 million and increase payouts to shareholders by 3%. Plus, things might change on the future, as the energy company is rolling back prices from March 24th by 3.5% after passing on savings from the Government's green levy reform.