HeatingSave is committed to protecting and respecting your privacy.
SCOPE OF POLICY
the HeatingSave mobile application software and the data supplied with the software (App) available from Google Play and iTunes, once you have downloaded a copy of the App onto your mobile telephone or handheld device (Device).
This policy sets out the basis on which any personal data HeatingSave collects from you, or that you provide to HeatingSave, will be processed by HeatingSave. Please read the following carefully to understand HeatingSave’s views and practices regarding your personal data and how HeatingSave will treat it.
For the purpose of the Data Protection Act 1998, the data controller is HeatingSave, Hail Weston House, Hail Weston, St Neots, CAMBS, PE19 5JY, United Kingdom.
INFORMATION HeatingSave MAY COLLECT FROM YOU
HeatingSave may collect and process the following data about you:
Information you give HeatingSave (Submitted Information). You may give HeatingSave information about you by filling in forms on the App Site and the Services Sites (together HeatingSave’s Sites), or by corresponding with HeatingSave (for example, by e-mail or chat). This includes information you provide when you register to use the App Site, download or register an App, subscribe to any of HeatingSave’s Services, search for an App or Service, share data via an App’s social media functions, enter a competition, promotion or survey, and when you report a problem with an App, HeatingSave’s Services, or any of HeatingSave’s Sites. The information you provide to HeatingSave may include your name, address, e-mail address and phone number, the Device’s phone number, age, username, password and other registration information.
Information HeatingSave collects about you and your device. Each time you visit one of HeatingSave’s Sites or use one of HeatingSave’s Apps, HeatingSave may automatically collect the following information:
(a) technical information, including the type of mobile device you use, a unique device identifier (for example, your Device’s IMEI number, the MAC address of the Device’s wireless network interface, or the mobile phone number used by the Device), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting, (Device Information);
(b) information stored on your Device, including contact information, friends lists, login information (Content Information);
(c) details of your use of any of HeatingSave’s Apps or your visits to any of HeatingSave’s Sites including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for HeatingSave’s own billing purposes or otherwise and the resources that you access (Log Information).
Location information. HeatingSave may also use GPS technology to determine your current location. Some of HeatingSave’s location-enabled Services require your personal data and use of GPS technology to determine your location, for the feature to operate. You can withdraw your consent at any time by switching off location data.
If you contact HeatingSave, HeatingSave may retain a record of that correspondence.
Unique application numbers: when you install or uninstall a Service containing a unique application number or when such a Service searches for automatic updates, that number and information about your installation (e.g. the type of operating system) may be sent to HeatingSave.
USES MADE OF THE INFORMATION
HeatingSave use information held about you in the following ways:
Submitted Information: To assist in the use of the App, authentication of user, compliance with EULA and support, bug fixes, analytics and development of the App.
Device information: To assist in the correct operation & usage of the App, authentication of user, compliance with EULA and support, bug fixes, analytics and development of the App.
Content Information: To confirm user credentials and assist in security management of the App.
Log information: To assist with support, bug fixes, analytics and developing the app.
Location information: To operate the GPS features of App and assist with support, bug fixes, analytics and developing the App.
HeatingSave may associate any category of information with any other category of information and will treat the combined information as personal data in accordance with this policy for as long as it is combined.
DISCLOSURE OF YOUR INFORMATION
HeatingSave may disclose your personal information to any member of HeatingSave, which means HeatingSave’s subsidiaries, ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.
HeatingSave may disclose your personal information to third parties:
In the event that HeatingSave sells or buys any business or assets, in which case HeatingSave may disclose your personal data to the prospective seller or buyer of such business or assets.
If HeatingSave or substantially all of its assets are acquired by a third party, in which case personal data held by HeatingSave about its customers will be one of the transferred assets.
If HeatingSave are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request.
In order to:
(b) protect the rights, property or safety of HeatingSave, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
WHERE HeatingSave STORES YOUR PERSONAL DATA
All information you provide to HeatingSave is stored on HeatingSave’s secure servers. Any payment transactions carried out by HeatingSave or HeatingSave’s chosen third-party provider of payment processing services will be encrypted. Where HeatingSave has given you (or where you have chosen) a password that enables you to access certain parts of HeatingSave’s Sites, you are responsible for keeping this password confidential. HeatingSave asks you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although HeatingSave will do our best to protect your personal data, HeatingSave cannot guarantee the security of your data transmitted to HeatingSave’s Sites; any transmission is at your own risk. Once HeatingSave has received your information, HeatingSave will use strict procedures and security features to try to prevent unauthorised access.
HeatingSave may collect and store personal data on your Device using application data caches and browser web storage (including HTML 5) and other technology.
You have the right to ask HeatingSave not to process your personal data for marketing purposes. HeatingSave will usually inform you (before collecting your data) if HeatingSave intends to use your data for such purposes or if HeatingSave intends to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms HeatingSave uses to collect your data. You can also exercise the right at any time by contacting HeatingSave at HeatingSave, Hail Weston House, Hail Weston, St Neots, CAMBS, PE19 5JY, United Kingdom or firstname.lastname@example.org
HeatingSave’s Sites may, from time to time, contain links to and from the websites of HeatingSave’s partner networks, advertisers and affiliates (including, but not limited to, websites on which the App or the Services are advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that HeatingSave does not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.
ACCESS TO INFORMATION
The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with that Act. Any access request may be subject to a fee of £10 to meet HeatingSave’s costs in providing you with details of the information HeatingSave holds about you.