Mobile Application Privacy Policy


HeatingSave is committed to protecting and respecting your privacy.

SCOPE OF POLICY

This policy together with HeatingSave’s end-user licence agreement as set out at http://www.heatingsave.co.uk/user-license-agreement/ (EULA) and any additional terms of use incorporated by reference into the EULA, (together HeatingSave’s Terms of Use) applies to your (your or you) use of :

This policy sets out the basis on which any personal data HeatingSave collects from you, or that you provide to HeatingSave, will be processed by HeatingSave. Please read the following carefully to understand HeatingSave’s views and practices regarding your personal data and how HeatingSave will treat it.

For the purpose of the Data Protection Act 1998, the data controller is HeatingSave, Hail Weston House, Hail Weston, St Neots, CAMBS, PE19 5JY, United Kingdom.

INFORMATION HeatingSave MAY COLLECT FROM YOU

HeatingSave may collect and process the following data about you:

    • Location information. HeatingSave may also use GPS technology to determine your current location. Some of HeatingSave’s location-enabled Services require your personal data and use of GPS technology to determine your location, for the feature to operate. You can withdraw your consent at any time by switching off location data.

If you contact HeatingSave, HeatingSave may retain a record of that correspondence.

COOKIES

HeatingSave uses cookies to distinguish you from other users of the App, App Site, Appstore or Service Site. This helps HeatingSave to provide you with a good experience when you use the App or browse any of the sites and also allows HeatingSave to improve the App and HeatingSave’s Sites. For detailed information on the cookies HeatingSave uses and the purposes for which HeatingSave uses them, see our cookie policy https://www.tensor.co.uk/cookie-policy/

USES MADE OF THE INFORMATION

HeatingSave use information held about you in the following ways:

HeatingSave may associate any category of information with any other category of information and will treat the combined information as personal data in accordance with this policy for as long as it is combined.

DISCLOSURE OF YOUR INFORMATION

HeatingSave may disclose your personal information to any member of HeatingSave, which means HeatingSave’s subsidiaries, ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.

HeatingSave may disclose your personal information to third parties:

(a) enforce or apply the EULA, Our Terms of Use (https://www.heatingsave.co.uk/user-license-agreement/), and other agreements or to investigate potential breaches; or

(b) protect the rights, property or safety of HeatingSave, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

WHERE HeatingSave STORES YOUR PERSONAL DATA

The data that HeatingSave collects from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for or are sub-contracted to HeatingSave. These staff may be engaged in the fulfilment of your request and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. HeatingSave will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to HeatingSave is stored on HeatingSave’s secure servers. Any payment transactions carried out by HeatingSave or HeatingSave’s chosen third-party provider of payment processing services will be encrypted. Where HeatingSave has given you (or where you have chosen) a password that enables you to access certain parts of HeatingSave’s Sites, you are responsible for keeping this password confidential. HeatingSave asks you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although HeatingSave will do our best to protect your personal data, HeatingSave cannot guarantee the security of your data transmitted to HeatingSave’s Sites; any transmission is at your own risk. Once HeatingSave has received your information, HeatingSave will use strict procedures and security features to try to prevent unauthorised access.

HeatingSave may collect and store personal data on your Device using application data caches and browser web storage (including HTML 5) and other technology.

YOUR RIGHTS

You have the right to ask HeatingSave not to process your personal data for marketing purposes. HeatingSave will usually inform you (before collecting your data) if HeatingSave intends to use your data for such purposes or if HeatingSave intends to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms HeatingSave uses to collect your data. You can also exercise the right at any time by contacting HeatingSave at HeatingSave, Hail Weston House, Hail Weston, St Neots, CAMBS, PE19 5JY, United Kingdom or accounts@tensor.co.uk

HeatingSave’s Sites may, from time to time, contain links to and from the websites of HeatingSave’s partner networks, advertisers and affiliates (including, but not limited to, websites on which the App or the Services are advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that HeatingSave does not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.

ACCESS TO INFORMATION

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with that Act. Any access request may be subject to a fee of £10 to meet HeatingSave’s costs in providing you with details of the information HeatingSave holds about you.

CHANGES TO PRIVACY POLICY

Any changes HeatingSave makes to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail or when you next start the App or log onto one of the Services Sites. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the App or the Services.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to HeatingSave, Hail Weston House, Hail Weston, St Neots, CAMBS, PE19 5JY, United Kingdom or accounts@tensor.co.uk