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Despite recording some serious improvements over the past few years, the energy sector still ranks at the bottom of the customer service satisfaction charts, a recent survey has been able to reveal. The latest UK Customer Satisfaction Index by The Institute of Customer Service (UKCSI) shows the utility sector has improved by 1.5 points, the […]

The majority of firms in the construction segment have no policy to record their energy and emissions use, a recent survey of 300 major building and manufacturing firms across the globe has been able to reveal. The survey conducted in the UK, Nordics, USA, Canada, Brazil and Spain found that, although 68% said they would […]

Energy firms are not doing enough to support their most vulnerable customers, with only around two of the 10 best deals offering the £140 Warm Home Discount, recent data released by a comparison site has been able to suggest. The research by uSwitch suggests that of the ten cheapest energy tariffs available on May 1, […]

The number of energy efficiency measures installed across UK homes is set to record a significant drop until 2020, a recent report from the Association for the Conservation of Energy (ACE) has been able to suggest. Only around 1.6 million measures are likely to be installed yearly by 2020, which marks a 73% drop compared […]

Scarborough Borough residents have managed to achieve significant savings on their energy bills by joining a ‘Collective Switch’ scheme set up by the local council, a news report in the local media has been able to suggest. The scheme set up by the council and its switching partner iChoosr is free to use, without obligation […]

A collective switch scheme has helped residents in Chelmsford secure over £175,000 of total savings on gas and electricity bills, a recent news report in the local media has been able to reveal. The Essex Energy Switch scheme is run by Essex County Council in partnership with Chelmsford City Council and other district authorities via […]

Investors and landlords are being urged to prepare as the Minimum Energy Efficiency Standard (MEES) for both residential and commercial properties in England and Wales comes into force on 1 April 2018. According an expert opinion on the topic, MEES contains two separate requirements: from 1 April 2018, landlords will not be permitted to grant […]

A local council has taken active steps to help local residents keep warm in their homes and save money on their energy bills, a recent news report in the local media has been able to find. Bury Council has implemented an array of measures to reduce fuel poverty, secure improvements to council housing and improve […]

Millions of households across the UK could be owed a total of £1.5billion from their energy suppliers, new research by uSwitch has recently suggested. Following one of the mildest winters on record, households in credit could be owed roughly £132 each, with 9 per cent able to claim back over £200, the report has revealed. […]

Residents in St Just and Redruth are now able to enjoy warmer and nicer homes after using £2.3 million of funding from the Central Heating Fund to install new central heating systems across their homes, a recent news report has been able to find. Residents in the West Cornwall towns used to rely on expensive […]

British homeowners are still paying excessively high energy bills despite a significant drop in wholesale energy prices over the past few months, a news report can reveal. The report suggests that, despite wholesale energy costs having dropped to 2005 lows, the cost of the average bill has remained unchanged for more than two years. In […]

There are around 1.5 million “unhealthily cold” homes across Scotland, figures released by the Existing Homes Alliance Scotland, whose members include WWF Scotland, Changeworks and the National Insulation Association, have been able to suggest. Glasgow is the region where most of the homes are located, with around 165,000. There are almost 150,000 cold homes in […]