Customers believe smart metering will benefit suppliers the most, recent poll suggests


More people believe that smart meters will likely benefit energy suppliers than themselves, a recent poll by YouGov has been able to reveal.

The survey of 2,058 UK consumers by YouGov found that more than a third (37%) or respondents are convinced smart metering will benefit energy suppliers the most, while just 28% thinks it will benefit the consumer.

One in three (27%) think their supplier’s poor track record on billing, customer service and delays in problem fixing aren’t a good omen for the smart meter rollout’s success.

New suppliers are seen in a better light though, with 41% of respondents agreeing new suppliers keen to prove their worth which are not held back by old technologies could provide a better service.

Half (52%) of people participating in the survey are ready to welcome services, tariffs and offers related to how they actually use energy. A similar amount of people are keen on accurate billing they can trust (48%) and a clear understanding of what uses up most and least energy (44%).

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If you’d like to find out more about the savings enabled by the HeatingSave Building Energy Management System, just contact our dedicated product team, they’ll be more than happy to answer all of your questions and queries.

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