HeatingSave Logo

Energy management systems can help you avoid being overcharged


Energy management systems designed to accurately monitor one’s energy usage can help prevent them from being overcharged.

This sort of functionality could really come in handy as Energy UK has confessed that more than one million prepayment gas customers could have been overcharged, Energy UK has confessed.

The industry body admitted up to 1.5 million gas meters have not been working properly since they were installed, however, energy companies are contacting customers to give them a refund.

The amount will vary but most customers would have been overcharged by around 25 pence for each top-up, it said.

Angela Knight, Chief Executive of Energy UK said suppliers and the wider industry are “all very sorry” but are already getting in touch with customers.

She added: “Suppliers are working hard to roll out a solution for an issue which has affected some pre-payment gas meters. The meters were manufactured with a problem where they over-collected from customers. However, the companies know who is affected and will be getting in touch directly to put the meters right and refund any money owed.”

Building Energy Management Systems are capable of delivering extensive monitoring and control options, compared to basic controls. They typically employ data from a variety of sources (boiler flow and return sensors, internal and external temperature sensors, occupancy sensors, humidity sensors, etc.), and enable the perfect optimization of a building’s boiler-based central heating system.

If you’d like to find out more about the savings enabled by the HeatingSave Building Energy Management System, just contact our dedicated product team, they’ll be more than happy to answer all of your questions and queries.

Cant find what you're looking for?

Enter a search term below (e.g. "Thermostatic Radiator Valves") and we'll find all of our relevant content for you.

A Tensor plc company
HeatingSave Accreditations